Re: [Georgia Windstream Problems] Windstream Communications explains why their puny...

Janey Cain commented on your post in Georgia Windstream Problems. Janey Cain 6:30pm Oct 28 Windstream managers are only interested in their pay checks. When there is substandard wires there will always be shoddy service. When you Cannot get help from management (who DO NOT have any pride in serving their customers) and they DONOT return phone calls to retired standard phone folks , they certainly WILL NOT help us!!!!!! Comment History Karen Weaver 9:48pm Oct 25 Do we have any other choices out there? Would LOVE to see competition. Frank Gilkeson 7:49pm Oct 25 Windstream is making too much money off of their copperwireDSL. They have a captive customer base. Windstream is a legal monopoly. They are a public utility with a monopoly on land-line telephone service in their service area. The fiber internet would have to be laid down right next to their telephone wire using their poles. They have run the numbers and concluded that they can make more money NOT deploying the gigabit internet. Of course the gigabit internet is essential to 21century economic development just like electricity and the interstate highway were essential in the 20th. Ally Pete 12:38pm Oct 25 Why? Is it not profitable? Frank Gilkeson 12:19pm Oct 25 Here is the 100 Gbit Fed Network fiber wire that was laid down thru North Georgia in 2009-2012 for $32 million of Stimulus money. The folks retailing the service are Habersham EMC in White and Habersham Counties and Blue Ridge EMC in Union, and Towns and surrounding counties and North Carolina. Windstream and Amicalola EMC refuse to retail the Gigabit internet that is in place. http://ngn.coop/technology/interactive-network-map/ Michelle Wetherbee 9:06pm Oct 24 What a joke....... View All Comments Original Post Frank Gilkeson 8:32am Oct 24 Windstream Communications explains why their puny copper wire DSL internet is just fine for Dahlonega and Lumpkin County. According to them Dahlonega and Lumpkin do not need the Federal Government's 100 Gigabit Internet to stimulate development. Now why is this just plain wrong? Letter in today's Dahlonega Nugget. Windstream can support economic development in our area Dear Editor: I read Ronald Chick's letter ("Inadequate broadband internet service is costing our area growth" in the Oct. 8 edition of The Nugget and wanted to share a few comments. Thanks to the completion of a number of network enhancements this year, Windstream now provides 24 megabit-per-second Internet service in Mr. Chick's area, as well as to homes in many parts of Lumpkin and White counties. Speed is dependent on a location's distance from our serving equipment however, so I encourage individual customers to contact Windstream at 800-347-1991 to determine what speeds are available at their homes. With regard to economic development efforts, Windstream can provide any level of service that a business customer needs, and we are eager to help the community grow. It should be obvious that it's good for our business when the local economy expands. Of course, there are always costs associated with delivering Internet service, regardless of who the carrier is, but Windstream is a national provider with an extensive suite of business products and competitive pricing. We have a robust network in North Georgia as well as a strong team of managers, technicians and sales representatives, and all of us take a great deal of pride in serving our customers and serving them well. William L. (Bill) Scott Area Manager-Operations, Windstream View Post on Facebook · Edit Email Settings · Reply to this email to add a comment.